Welcome to Navacord Academy
by the Insurance Training Center
Discover Your Potential
Browse our selection of courses and click "Enroll Now" to request access.
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Excellence in Customer Service - a Masterclass for Insurance Professionals
CourseA 3-hour workshop delivered over 4 weeks with weekly lessons sent to your inbox, this masterclass covers customer-centric mindset, communication, expectation management, problem-solving, and time management to enhance client relationships and service
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Learning with the Insurance Training Center
CourseWatch this video before taking your first course for the best learning experience!
Free
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Managing Policy Renewals using MS Excel
CourseLearn to use MS Excel shortcuts, formulas and formatting for managing your insurance policy renewal portfolio. Tips and tricks for insurance professionals!
Free
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Gaining business insights using MS Excel Pivot Tables
CourseLearn how to use MS Excel pivot tables to interpret data such as renewal lists and account receivable reports. Tips and tricks for insurance professionals!
Free
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Navigating Ethical Dilemmas in Client Relations
CourseNavigating Ethical Dilemmas in Client Relations. A guide for insurance professionals. Get an ethical decision making framework and earn insurance CE/CPD credit.
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Commercial Crime Insurance Fundamentals
CourseCE:1.5HR - BC, AB, SK, MB, RIBO (technical). Commercial Crime Insurance. Learn about risks, key coverages and claims requirements and important considerations for buyers and risk mitigation.